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Thank you for choosing Browline Eyewear! We appreciate your trust in our brand. Below, we outline our shipping policies to ensure a smooth and transparent experience for our valued customers.

Shipping Methods and Timeframes

  1. Domestic Shipping (Within India):

    • We offer free standard shipping on all orders within India.

    • Estimated delivery time: 3-7 business days from the date of order confirmation.

  2. International Shipping (Outside India):

    • For international orders, shipping charges apply based on the destination country.

    • Estimated delivery time varies by location and shipping method. Please refer to the checkout page for specific details.

Order Processing

  1. Order Confirmation:

    • Once you place an order, you will receive an order confirmation email with details of your purchase.

    • Please review the order details carefully. If any changes are needed, contact our customer support within 24 hours.

  2. Processing Time:

    • Orders are typically processed within 1-2 business days after payment confirmation.

    • Customized or prescription eyewear may require additional processing time.

Tracking Your Order

  1. Shipment Tracking:

    • You will receive a shipping confirmation email with a tracking number once your order is dispatched.

    • Use the tracking number to monitor the status of your shipment.

  2. Delayed Shipments:

    • In rare cases (such as during peak seasons or unforeseen circumstances), there may be delays in shipping. We apologize for any inconvenience and appreciate your patience.

Shipping Partners

  1. We partner with reliable courier services and postal agencies to ensure timely and secure deliveries.

  2. Our shipping partners include .

Shipping Address

  1. Accuracy Matters:

    • Please provide accurate and complete shipping information during checkout.

    • We are not responsible for delays or non-delivery due to incorrect addresses.

  2. Change of Address:

    • If you need to change your shipping address after placing an order, contact our customer support immediately.

Shipping Fees and Taxes

  1. Customs and Duties:

    • For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.

    • Browline Eyewear is not liable for any additional charges incurred during customs clearance.

  2. Shipping Fees:

    • Shipping fees (if applicable) are calculated based on the weight, destination, and shipping method chosen.

Returns and Exchanges

  1. Returns:

    • If you receive a damaged or defective product, please contact us within 7 days of delivery.

    • Refer to our Return Policy for detailed instructions.

  2. Exchanges:

    • We accept exchanges for size or style within 14 days of delivery.

    • The item must be unused, in its original packaging, and accompanied by the purchase receipt.


Note: This shipping policy is subject to change. Please refer to our website for the most up-to-date information.

If you have any questions or need further assistance, feel free to reach out to our customer support team at info@browlineeyewear.com. We’re here to help!

Thank you for choosing Browline Eyewear. We look forward to serving you!

 

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